Decarbonising a Historic Landmark for Future Generations
Church Commissioners
Lambeth Palace
Refurbishment Programme
The Lambeth Palace Refurbishment programme that required exceptional global communication management across a nationally significant, live heritage estate. As the most substantial investment in the Palace for more than 70 years, the project depended on clear, consistent and carefully sequenced communication between the Church Commissioners, Church of England representatives, residents, heritage stakeholders, consultants, contractors and operational teams. This structured approach ensured that strategic objectives, sustainability commitments, heritage sensitivities and day-to-day estate requirements remained aligned throughout delivery.
Lambeth Palace
Refurbishment Programme
The Lambeth Palace Refurbishment programme that required exceptional global communication management across a nationally significant, live heritage estate. As the most substantial investment in the Palace for more than 70 years, the project depended on clear, consistent and carefully sequenced communication between the Church Commissioners, Church of England representatives, residents, heritage stakeholders, consultants, contractors and operational teams. This structured approach ensured that strategic objectives, sustainability commitments, heritage sensitivities and day-to-day estate requirements remained aligned throughout delivery.
Delivered within an occupied and operational environment, the project relied on robust communication protocols, regular reporting and proactive stakeholder engagement to manage complex interfaces and minimise disruption. 3pm supported the translation of technical, operational and heritage requirements into clear project information, enabling informed decisions and maintaining confidence across a diverse stakeholder group. The works included the refurbishment of the 17th-century Great Hall, repairs to the historic timber roof structure, replacement flooring, stonework restoration, extensive plastering and decoration, and major accessibility improvements including a new ramped entrance, four lifts, DDA-compliant facilities and a Changing Places bathroom.
Despite challenges associated with archaeological discoveries and working within an operational heritage site, the project delivered transformative outcomes. Fabric-first upgrades included the replacement of 160 historic single-glazed windows with bespoke double-glazed timber units, stonework repairs, rooftop solar installations and the introduction of a new Energy Centre incorporating three air source heat pumps. Supported by an embodied carbon tracking strategy and extensive material reuse, including the recycling of 39 tonnes of timber, the Palace was fully powered by renewable energy. Sustainability achievements included reduced operational energy demand, improved thermal performance, renewable energy generation, lower embodied carbon through reuse and recycling, and a long-term decarbonisation pathway for one of the UK’s most significant historic estates.
Despite challenges associated with archaeological discoveries and working within an operational heritage site, the project delivered transformative outcomes. Fabric-first upgrades included the replacement of 160 historic single-glazed windows with bespoke double-glazed timber units, stonework repairs, rooftop solar installations and the introduction of a new Energy Centre incorporating three air source heat pumps. Supported by an embodied carbon tracking strategy and extensive material reuse, including the recycling of 39 tonnes of timber, the Palace was fully powered by renewable energy. Sustainability achievements included reduced operational energy demand, improved thermal performance, renewable energy generation, lower embodied carbon through reuse and recycling, and a long-term decarbonisation pathway for one of the UK’s most significant historic estates.